Effective aviation M&E and MRO systems should maintain the ‘what’, ‘when’ and ‘where’ of maintenance. Technical Documentation / Publications and their Content Management Systems (CMS) should maintain the ‘how’. The management of ‘why’ and ‘who’ is shared between both systems. In simple technical terms, current compliant information (‘currency’), ‘effectivity’ and ‘applicability’ are key attributes of any aviation CMS.
AeroSoft’s CMS known as DigiDOC™ keeps the ideal balance among all of these. This agnostic solution can work in tandem seamlessly with any M&E/MRO system and any OEM proprietary system through Web 2.0 API’s. It facilitates the Engineering, Planning and Execution processes across the gamut of the Materials, Quality and Production organizations to insure uncompromising compliance at optimal productivity and lowest overall costs. Job Cards, EO’s and Manuals are all customized yet remain compliant to OEM structures for Revision Management.
What the FAA says about Technical Documentation
Below you will find exerts from the FAA Office of Aviation Safety (AVS) Technical Documentation for Maintenance Workshop 2012.
This workshop sponsored by the US FAA focused on the imperative requirement for the implementation of improvements to the authoring and distribution of technical content by analyzing how issues associated with technical documentation cause errors, expensive rework, play havoc with dispatch reliability, create other safety hazards, and ultimately lead to regulatory administrative actions against individuals and organizations.
The workshop identified the following issues among others:
According to the participants the challenge is to “deliver the right form and right pieces of information into the right hands, at the right time and place.”
The workshop also encouraged maintenance, repair and overhaul stakeholders to make a more a more compelling business case for document issue improvements. To read the full document Click here.
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